Introduction
The goal of this guide is to offer a valuable resource tailored to aspiring or seasoned cleaning supervisors and managers, empowering them to effectively set up and manage their cleaning operations. This guide will not only tell you what you need to do - but more importantly shows you and guides you on how to do it.
About The Author
I am Sabrina, the owner and founder of K&Z Consulting. I am an Executive Head Housekeeper, Cleaning Manager, housekeeping coach/trainer with over 12 years of experience in the hotel and corporate commercial sectors.
My journey into housekeeping began after I completed my studies in International Hospitality Management at the University of Surrey. I have worked with renowned four and five-star hospitality brands in the USA, Middle East, and the UK.
I founded K&Z Consulting to bridge the knowledge gap in the housekeeping industry and empower aspiring or current housekeeping or cleaning supervisors and managers to effectively set up and manage their cleaning operations and projects.
I offer a valuable resource tailored to the needs of housekeeping and cleaning professionals, whether they are building an operation from the ground up or assuming control of an existing one. My goal is to equip you with the essential tools to effortlessly craft policies, procedures, and insights that lead to success.
I am passionate about helping others succeed in the housekeeping industry, and I am committed to providing my clients with the highest quality training and support.
Sabrina Forde
Course Curriculum
